What is the 2026 fee increase rate for Authorization Certificates issued under the Road Transport Regulation?

An increase of 25.49% has been applied to Authorization Certificates issued in 2026.

What penalty is imposed under the Road Transport Regulation on persons operating without an Authorization Certificate?

An administrative fine of 21,333 TL (Turkish lira) is imposed on those who operate without obtaining an Authorization Certificate, or who, despite having obtained one, carry out activities outside the scope of their Authorization Certificate. (A second fine is not imposed for the same misdemeanor before 48 hours have passed.)

What tonnage requirement applies to natural and legal persons for obtaining a K1 Authorization Certificate?

Road Transport Regulation, Article 14/8: (8) For applicants for K-type Authorization Certificates: a) For applicants for a K1 Authorization Certificate, it is required that: 1) natural persons have at least 1 vehicle unit and a minimum capacity of 25 tons, 2) legal persons have at least 2 vehicle units and a minimum capacity of 50 tons. No minimum capacity requirement applies apart from one vehicle unit.

What penalty is imposed under the Road Transport Regulation on operators working without a certificate of professional competence?

An administrative fine of 31,998.00 TL (Turkish lira) is imposed on operators working without a certificate of professional competence (ODY/ÜDY – mid-level/senior manager certificate).

Where can I find the application documents for Authorization Certificates issued by the General Directorate of Regulation of Transport Services?

On the website https://uhdgm.uab.gov.tr/ you can check the application documents for the relevant Authorization Certificate in the General Directorate of Regulation of Transport Services Service Standards table, under the “Kurumsal / Hizmet Standartları” (Corporate / Service Standards) tab in the top menu. You can also check them on the same website under “Mevzuat - Yönetmelikler - Karayolu Yönetmelikleri - Karayolu Taşıma Yönetmeliği” (Legislation - Regulations - Road Regulations - Road Transport Regulation).

How can complaints (about tickets, baggage, etc.) be filed regarding companies that hold an Authorization Certificate and provide scheduled and non-scheduled intercity passenger transport?

As a rule, complaints about bus companies must be submitted in writing to the Ministry of Transport and Infrastructure, General Directorate of Regulation of Transport Services. The complaint petition must include the person's name, surname, T.R. identity number, address and handwritten signature and, for fare refunds, also the bank name and IBAN number. Address: Ulaştırma Hizmetleri Düzenleme Genel Müdürlüğü Hakkı Turayliç Cad. No:5 06338 Emek / Çankaya / ANKARA. Those who are unable to file a written complaint can use the link https://www.uab.gov.tr/basin/bilgi-edinme/ to submit their requests and complaints.

What are the requirements for obtaining an SRC Certificate (professional competence certificate for drivers) with exemption from training and examination?

Citizens who had held a driver's license for at least 3 years before 25.02.2006 can apply via e-Government (e-Devlet) for an SRC Certificate with exemption. Holders of a class B driver's license are issued SRC2 and SRC4 certificates of professional competence, and holders of class C, D and E driver's licenses are issued SRC1 and SRC3 certificates of professional competence.

Where are fines imposed under the Road Transport Regulation paid?

Fines can be paid to the Finance Office or the Tax Office, or to banks that have agreements with these institutions.

How can we obtain a printout of the Authorization Certificate registered in our name via e-Government (e-Devlet)?

On e-Government, within the Ministry of Transport and Infrastructure service standards, under “Yetki Belgesi İşlemleri” (Authorization Certificate Transactions), a barcoded document can be generated via “Yetki Belgesi Sorgulama (Gerçek ve Tüzel)” (Authorization Certificate Inquiry – Natural and Legal Persons) and printed out.

How much is the vehicle card fee for 2026?

The vehicle card fee is 3,788 TL (Turkish lira). The vehicle card renewal fee is 758 TL.

The Harbor Master's Offices do not answer the phone. How can I submit my complaint?

You can use the link https://www.uab.gov.tr/basin/bilgi-edinme/ to submit your requests and complaints.

Is the Short Range Radio Operator Certificate (KMT) mandatory? Why is it required?

The KMT Certificate is mandatory when the number of passengers exceeds 12 and on private boats equipped with a marine radio device.

Are the ADB (Amateur Seafarer's) and KMT (Short Range Radio Operator) Certificates used for commercial purposes? Do they help in finding a job?

The ADB and KMT Certificates are not certificates for commercial use. Sanctions apply if they are used on commercial boats.

I have applied for an Amateur Seafarer's Certificate and there is a problem with my documents. How can I correct it?

You can send an e-mail to adb@uab.gov.tr with your name and surname, T.R. identity number and the necessary documents.

How can freight and passenger transport companies holding an International Authorization Certificate report situations such as UBAK permit or transit problems outside working hours?

They can report it by e-mail to gecissubesi@uab.gov.tr.

I cannot take the Amateur Seafarer's Certificate (ADB) exam. What should I do?

After completing the 10-hour theoretical training, you must complete the 4-hour practical training provided by the Turkish Sailing Federation (TYF). If you are unable to apply for the exam despite having completed the training, you should send an e-mail describing the problem, together with your name, surname and T.R. identity number, to adb@uab.gov.tr.

How can freight and passenger transport companies holding an International Authorization Certificate report situations such as UBAK permit or transit problems outside working hours?

Regarding the problem you are experiencing, you can send an e-mail to gecissubesi@uab.gov.tr. During working hours, you can also contact the Ministry of Transport and Infrastructure, Department of International Relations, at 0312 203 10 00.

I am a foreign national and there is a block on my SRC Certificate (professional competence certificate for drivers). How can I remove it?

To make your certificates valid, you need to send documents to the Ministry of Transport and Infrastructure, General Directorate of Regulation of Transport Services: a petition and a photocopy of your work permit (do not send the original). The work permits of foreign national drivers must have been obtained specifically for working as a driver. Permits obtained for other occupations are not accepted. Address of the relevant unit: Ulaştırma ve Altyapı Bakanlığı Ulaştırma Hizmetleri Düzenleme Genel Müdürlüğü Eğitim ve Belgelendirme Dairesi Başkanlığı Hakki Turayliç Caddesi No: 5 06338 Emek /ANKARA

Among the vehicles to be registered in the vehicle documents attached to D1, D2 and D3 Authorization Certificates, what is the maximum age allowed for the self-owned buses, in the number required to meet the minimum capacity, at the initial application and throughout the period of activity?

Among the vehicles to be registered in the vehicle documents attached to D1, D2 and D3 Authorization Certificates, the self-owned buses in the number required to meet the minimum capacity must not be (Amended phrase: RG-14/1/2023-32073) older than 15 years at the initial application and throughout the period of activity.

How can I file a complaint about a cargo shipment?

You can submit your complaint about cargo under 30 kg online at https://tuketicisikayet.btk.gov.tr/ (if the name of the cargo company concerned is not listed on this page, you can use the link https://www.uab.gov.tr/basin/bilgi-edinme/ to start the process for your complaint). - If your cargo is over 30 kg, you can use the Ministry of Transport and Infrastructure link https://www.uab.gov.tr/basin/bilgi-edinme/ to start your complaint.

PROVISIONAL ARTICLE 10- (Added: RG-14/1/2023-32073) Are valid C2 Authorization Certificates issued before the date on which this paragraph entered into force replaced with L2 Authorization Certificates, on the basis of the same validity date, without the need for any other procedure and without charging the vehicle card fee or the Authorization Certificate replacement fee?

Yes.

Where can I report a problem I have experienced with my seafarer application?

You can report all problems you experience to gibs@uab.gov.tr. Your e-mail must include: a) your T.R. identity number and your name and surname; b) the problem you are experiencing; c) a screenshot related to the issue, if any.

Which type of K Authorization Certificate do I need to obtain?

K1: Domestic commercial goods transport; K2: Domestic private (own-account) goods transport.

How do I add a vehicle to an Authorization Certificate?

After logging in to e-Government (e-Devlet), you can do this via the link https://www.turkiye.gov.tr/kugm-ozmal-tasit-ekle for natural persons and via the link https://www.turkiye.gov.tr/ulastirma-ve-altyapi-ozmal-sozlesmeli-tasit-ekleme-tuzel-kisi for legal persons.

What are the vehicle classes?

On bridges and motorways, the vehicles of HGS (Fast Pass System) users are charged according to 6 classes. Motorcycles can subscribe to HGS as class 6 vehicles and, as of 24/10/2015, can travel on motorways and cross the Bosphorus bridges for a fee equal to half of the class 1 vehicle fee. Drivers with HGS must use an HGS tag that matches the class of their vehicle. Otherwise, HGS accounts will be blacklisted for drivers with a persistent class mismatch.

 Class 1 Vehicles

 Class 2 Vehicles

 Class 3 Vehicles

 Class 4 Vehicles

 Class 5 Vehicles

 Class 6 Vehicles

Where should questions and problems regarding HGS (Fast Pass System) be directed?

For problems regarding HGS, you should e-mail hgs@kgm.gov.tr, send a fax to 0 312 801 04 04, 0 312 801 05 05 or 0 312 801 06 06, or call the Call Center at 0 850 460 60 60. Information on toll violations (passages without valid payment) on motorways operated by our Administration, and on toll violation fines on motorways operated under the Build-Operate-Transfer (BOT) model, can be obtained via the “Karayolu İhlalli Geçiş Sorgulama” (Highway Toll Violation Inquiry) menu shown below on our website www.kgm.gov.tr.

What should be done in the event of a toll violation (passage without valid payment) through HGS (Fast Pass System)?

In the event of a toll violation through HGS systems, no penalty toll is charged if, within 15 (fifteen) days, an HGS subscription is set up for the license plate with which the violation was committed or sufficient balance for the passage is loaded into the existing HGS account.
Otherwise, in addition to the toll, an administrative fine of four times the toll for the distance traveled between the entry and exit points is imposed.

Where can I buy my ticket to travel by train?

You can buy YHT (High-Speed Train) and mainline train tickets through the “Bilet Satış Noktaları” (Ticket Sales Points) listed in the Passenger section at www.tcddtasimacilik.gov.tr: online (Eybis), Customer Services (444 82 33), agencies and our ticket offices.
For our regional trains, you can buy tickets only at our ticket offices.

Where can I make a reservation?

You can make a reservation online, via the mobile app, through Customer Services or at our agencies.

What types of tickets are available depending on the train I will travel on?

On YHT (High-Speed Train) services:
a) Standard Ticket: a ticket that comes with the right to 1 change and to conversion into an Open Ticket.
b) Flexible Ticket: costs 20% more than the Standard ticket fare and comes with the right to 3 changes, conversion into an Open Ticket and a refund.
On mainline trains:
Only Standard tickets are sold; they come with the right to changes, conversion into an Open Ticket and a refund.
On regional trains:
Tickets for our regional trains are sold at our ticket offices. These tickets do not come with the right to a refund, changes or conversion into an Open Ticket.

What is an Open Ticket? What are its rules?

If you wish, you can convert tickets that you are going to change or refund into an OPEN TICKET valid for 180 days, without any “refund deduction”. You can use Open Tickets instead of money when buying your ticket on all YHT (High-Speed Train) and mainline trains, regardless of route or train. The entire value of your Open Ticket becomes void when its validity period expires or when you use all or part of it to purchase any ticket. When using an Open Ticket, you must select the “Açık Bilet Kullan” (Use Open Ticket) option on the payment screen and enter the Open Ticket number.
Any remaining amount is not refunded under any circumstances.
TICKETS PURCHASED WITH AN OPEN TICKET CANNOT BE CHANGED, REFUNDED OR CONVERTED INTO AN OPEN TICKET AGAIN.

What discounts are available on YHT (High-Speed Train) and mainline trains?

– Round-trip tickets: 15%,
– Youth (ages 13-26), teachers (all teachers working for, or with the approval of, the Ministry of National Education (MEB)), military passengers, passengers aged 60-64, and domestic and foreign press card holders: 15%,
– TCDD/TCDD Transport Inc. staff, their spouses and children: 20% discount,
– Passengers aged 65 and over, and children (ages 7-12): 50% discount.
– Children aged 0-6 travel free of charge, provided that no seat is requested for them.

How can I find out train times and the number of available seats?

The requested information can be found on the screen that appears after you select the route and date of travel on our sales screen and press the Continue button.

How can I pay for my ticket?

– At our ticket offices and agencies, you can pay in cash, by credit card or with an Open Ticket coupon;
– Online, via the mobile app and through Customer Services, you can pay by credit card or with an Open Ticket coupon.

Can I buy a ticket with my debit card?

Tickets can be purchased with a debit card that has credit card functionality. However, in the event of a refund, the refund amount goes through CLEARING TRANSACTIONS between banks, and due to issues that are not caused by our company, you will need to contact your bank for the amount to be reflected on your card.

Which items are submitted to customs?

All items containing goods, regardless of their value, are submitted for customs inspection. Items for which no objection to delivery to the recipient is found as a result of the inspection are delivered to the recipients at their addresses after the taxes and fees have been collected. If customs requests information or documents, the recipients of the items are notified via e-Telgraf (electronic telegram). Once the required information and documents have been provided and the procedure has been completed, items whose contents are permitted to be imported are sent to the recipients' addresses, while those that are not permitted are returned to the dispatching center.

How can I track my items sent from abroad?

You can check whether barcoded letter-post items, APG and parcels sent from abroad to Türkiye have been received by our mail exchange centers by using the "Gönderi Takibi" (Shipment Tracking) menu on our website, www.ptt.gov.tr. For any item whose arrival or onward dispatch does not appear in the query results, you can have an inquiry form issued by contacting the 444 1 788 Call Center, e-mailing info@ptt.gov.tr or visiting any PTT branch.

A cargo shipment was sent to me, but I was not at home/at work. How can I collect my shipment?

If the recipient cannot be found at the address, cargo shipments brought for delivery to the recipient's address are left at the PTT branch nearest to the address or placed in a Kargomat (PTT parcel locker). In this case, a delivery notice is left at your address stating which PTT branch or Kargomat your shipment is in. You can collect your shipment before the holding period expires by applying to the relevant PTT branch with a valid identity document. For shipments placed in a Kargomat, a pick-up code is sent by SMS, and you can collect your shipment from the Kargomat using this code. Shipments that are not collected within this period are returned to the sender.

Can cargo shipments be sent as Value-Declared (Insured) items?

Cargo shipments and international parcels posted by the sender with a declared value for their contents are accepted as value-declared (insured) items.

Can cargo/APS Courier shipments be sent as Value-Declared (Insured) items?

APS Courier items, cargo shipments and international parcels posted by the sender with a value declared for their contents that corresponds to their actual value are accepted as value-declared (insured) items.

What are your fastest postal services?

Our fastest postal services are as follows: for items under 2 kg or 2 desi (volumetric weight), APS Courier and Postal Cargo; for items above this, Postal Cargo/Cargo; for official notification (tebligat) items, express official notification; and for other items, our telegram and fax services. For international items, our fastest postal service is the TURPEX service.

Do you offer fee discounts on letter-post items handed over to PTT? If so, on what basis are they applied?

No discount is applied to letter-post items, whether they are sent as registered or unregistered items.

Do you offer fee discounts on cargo shipments and APS Courier items handed over to PTT? If so, on what basis are they applied?

Yes. Discounts of up to 50% are applied to cargo shipments and APS Courier items handed over to our institution in bulk, taking into account the quantity and turnover specified in the "Principles for Fee Discounts on Bulk Postal Items", and discounts of up to 60% are applied to APS Courier items and Postal Cargo shipments containing books, magazines, brochures or catalogs. A 25% discount is applied to domestic APS Courier items and Postal Cargo shipments posted within the 5 working days before religious holidays, New Year's Day, Mother's Day, Father's Day, Valentine's Day, Teachers' Day and 23 October, the anniversary of PTT's founding. This discount is not applied in addition to any other discount an item already benefits from. (This discount does not apply to contract customers.)

What is Kablonet?

Kablonet is the general name for the broadband internet services we offer as Türksat Kablo.

I don't have a KabloTV (cable TV) subscription. Can I use the Kablonet (cable internet) service?

First of all, you need to be an Analog KabloTV subscriber.

What are the advantages of Kablonet (cable internet)?

• Kablonet is a broadband internet solution.
• Kablonet offers you the opportunity to subscribe with economical tariffs.
• With the pay-as-you-go internet subscription, you pay only for what you use.
• Free, on-site technical service is available throughout your subscription.
• You do not need a telephone line to become a Kablonet subscriber.
• There is no distance problem. Internet speed does not depend on your distance from any particular point.

I have a Türksat KabloTV (cable TV) line at home. Can I use Kablonet (cable internet)?

This means that Türksat Kablo is available in your building, and you can become a Kablonet subscriber by choosing one of our advantageous tariffs listed on the “İnternet Tarifeleri” (Internet Tariffs) page. Once your service is activated, your bills will be sent to your address monthly as a single bill (Analog KabloTV + Kablonet) instead of every two months.

How can I resolve problems I experience with Kablonet (cable internet)?

You can report your problem by calling our Call Center at 0850 804 4444, 24/7. Your service requests will be responded to within 5 hours at the latest, free of charge.

What is Kablonet (cable internet) activation?

It is the process carried out to make your Kablonet service operational.

What should I pay attention to when starting a subscription for fixed-line telephone services?

Before signing a subscription contract, you should check whether the company concerned is an authorized operator using the “Yetkilendirilmiş İşletmeciler” (Authorized Operators) list on the website of the Information and Communication Technologies Authority (BTK), and carefully read your rights and obligations under the subscription contract. In particular, make sure that the name of the tariff you have chosen is written correctly in the subscription contract.
When subscribing, it is important to ask the operator or the operator's dealer to give you all information, in particular regarding the scope of the service and the fees, and to make your decisions with sufficient knowledge before taking on certain obligations by signing a contract (you can access the subscription contract on the operator's website), in order to prevent any grievances that may arise later.
Operators are obliged to ensure that subscription contracts include the minimum information specified in the Electronic Communications Law (EHK) and the Regulation on Consumer Rights in the Electronic Communications Sector (Consumer Rights Regulation), to give the subscriber a signed copy of the contract, and to publish their subscription contracts on their websites in an easily accessible manner.

Can I Access Subscription Contracts and Commitment Agreements Online?

By a Board Decision of the Information and Communication Technologies Authority (BTK), consumers have been given the opportunity to access the subscription contracts and commitment agreements they have signed via the websites of the operators they subscribe to.
Pursuant to the Decision, operators are obliged to transfer subscription contracts and commitment agreements to electronic format and give subscribers access to them via their company websites.

Can the operator increase the tariff fee in the subscription contract I signed?

Under Article 11 of the Regulation on Consumer Rights in the Electronic Communications Sector, operators have the right to make tariff changes by notifying subscribers by text message (SMS), by phone call or on the bill a reasonable period of time before the changes take effect.

I bought a device from abroad and want to use it in Türkiye. What should I do?

Pursuant to Article 57 of Law No. 5809 (for detailed information: http://www.mevzuat.gov.tr/Metin1.Aspx?MevzuatKod=1.5.5809&MevzuatIliski=0&sourceXmlSearch=&Tur=1&Tertip=5&No=5809), devices that have Electronic Identity Information (IMEI) and are served by mobile operators, such as mobile phones, laptops and vehicle tracking systems, must be registered in order to be used in Türkiye. Device registration can be completed at www.turkiye.gov.tr  using your e-Government (e-Devlet) password.
You can find detailed information, including the fees payable for device registration, here.

What should be taken into account when buying a mobile phone?

When buying a mobile phone, it is advisable to:
• make sure that the packaging of the device you are buying has not been opened;
• make sure that the brand, model and serial number or IMEI number of the device are stated on the invoice;
• check that the device bears the “CE” mark;
• buy devices that come with a user manual in Turkish;
• check whether the device is an unsafe product (a product is unsafe if it does not meet the minimum safety requirements for the protection of the environment and consumers and/or has not been manufactured in compliance with technical regulations and with symbol, packaging, marking, labeling and conformity assessment procedures), and follow print and broadcast media to find out whether the device has been recalled from the market for safety reasons.

What is meant by a contractual penalty or an early termination fee?

A commitment contract is deemed a contract of obligations involving reciprocal performance, and both parties (the subscriber and the operator) are expected to comply with the terms of the contract throughout its term. In commitment contracts in the electronic communications sector, the performance that the subscriber undertakes to render to the operator in the event that the subscriber fails to perform their obligation at all or fails to perform it properly is called a contractual penalty or early termination fee. Therefore, during the commitment period, if you wish to:
• terminate your subscription,
• change your tariff, or
• switch to another operator,
a contractual penalty or early termination fee may be demanded under the provisions of the commitment agreement you signed.

Can I use a device I brought from abroad in Türkiye?

Phones brought from abroad can be used for 120 days without being registered. If the device is not registered within 120 days, it is blocked from communication services.

Which devices must be registered?

All devices that have electronic identity information (with an IMEI number) must be registered. (Mobile phones, laptops, etc.)

I don't know my device's IMEI number. How can I find it out?

You can find out the IMEI number by pressing *#06# on the device.

Where can I get information about the SAR values of mobile devices sold on the market?

You can find information about the SAR value of a purchased device in the user manual that lists the device's technical specifications or on the official websites of the manufacturers.

Check the SAR values of the devices you buy!
SAR is an abbreviation formed from the initial letters of the words Specific Absorption Rate. It is defined as the amount of electromagnetic power absorbed per unit mass of the body while a mobile phone is in use. To ensure that the electromagnetic waves emitted by the mobile devices we use do not threaten human health, the Information and Communication Technologies Authority (BTK) carries out measurements in its own SAR Laboratory in accordance with international standards. The measurements check whether the SAR value is below 2W/kg, the limit value set by the European Commission. This limit value was determined as a result of scientific studies conducted by experts in this field, and devices with a SAR value above it cannot be sold on the market. You can find information about the SAR value of a purchased device in the user manual that lists the device's technical specifications. It should be borne in mind that a very low SAR value may not be a good thing either, as this may mean that the device's RF output power is also low.

Where can I request assistance at the airport for passengers who are ill or have disabilities?

Citizens who need assistance inside the airport due to a disability or illness should state their illness or disability when purchasing their ticket. The necessary assistance should be requested from ground handling services by contacting the airline.

How can NOTAM information be accessed?

NOTAMs can be accessed through the AIM (Aeronautical Information Management) Offices at airports, or by registering as a member at https://ais.dhmi.gov.tr. Membership is currently free of charge, and anyone who wishes may become a member. No fee is charged for membership.

What is the reason for the differences in security practices between airports?

Through Security Commission decisions, security practices that may differ from one airport to another can be implemented based on risk and threat assessments carried out at the local level and according to the Airport Security Alert Level. Security checks at airports are carried out within the framework of national and international obligations. Prohibited items are specified in Annex 17 of the National Civil Aviation Security Program, which is part of our national legislation. However, depending on local characteristics at airports, some items not included in this list may be classified as “prohibited items” by decision of the airport security commissions. These decisions are communicated to the relevant institutions operating at the airport (the Police Branch Directorate, the Airport Operator, airlines, ground handling organizations, private security units and other relevant stakeholders) and to the Directorate General of Civil Aviation (SHGM). As required by these provisions, practices differ between airports within the framework of security risk assessments. If you would like detailed information, you should apply to the Civil Administration Authority (Mülki İdare Amirliği) of the airport from which you are flying.

Can I get information about the restriction on liquids?

Pursuant to the decision taken by the National Civil Aviation Security Board, the restriction on liquids was introduced on all domestic and international flights as of 01 April 2012 (as of 01 March 2012 for Atatürk Airport and Sabiha Gökçen Airport). Liquids, gels, aerosols and sprays may be carried in carry-on baggage in containers of 100 ml each, placed in a 1-liter resealable transparent plastic bag. There is no restriction on carrying liquids in checked baggage. Liquids may be carried in checked baggage in the quantities permitted by the airline and by customs legislation. Details of the liquids covered by the restriction can be checked on the DHMİ website (www.dhmi.gov.tr), in the Bilgilendirmeler (Information) section of the home page, under ‘Sıvı Kısıtlamaları-Uygulama Esasları’ (Liquid Restrictions – Implementation Principles).

How is transportation provided between the airport and the city center?

Transportation from all airports operated by our General Directorate to the city center is provided by the relevant municipalities, by ground handling companies holding a Group A Working License, or by companies that have won the passenger transportation service tender held by our Administration.

Who determines the prices of food, beverages, alcohol and tobacco products at airports?

DHMİ has no authority or responsibility for determining the prices of food, beverages, alcohol and tobacco products at the airport. Prices are determined by the Ministry of Culture and Tourism, the chambers of commerce and the chambers of tradesmen with which the business is affiliated, and complaints about prices should be made to these bodies.

How can I access the E-Doğrudan Temin (e-Direct Procurement) system?

You can access it directly at http://ealim.dhmi.gov.tr, or by going to the DHMİ home page at www.dhmi.gov.tr and clicking the E-Doğrudan Temin link shown in red in the upper right corner of the home page.

How can I register with the E-Doğrudan Temin (e-Direct Procurement) System?

The home page of the E-Doğrudan Temin site can be reached directly at http://ealim.dhmi.gov.tr, or by going to the DHMİ home page at www.dhmi.gov.tr and clicking the E-Doğrudan Temin link shown in red in the upper right corner of the home page. Depending on its registration status with the tax office, the company clicks the appropriate button in the upper right part of the home page, either "Yeni Gerçek Kişi Kayıt" (New Natural Person Registration) or "Yeni Tüzel Kişi Kayıt" (New Legal Entity Registration), then enters the requested information completely and accurately on the page that opens and saves it. The system's activation code is sent to the e-mail address specified by the company during registration. The company completes the registration by clicking the activation code. Finally, the company logs in to the system with the username and password it has set and clicks the "Bilgilerim" (My Information) section in the upper right corner. On the page that opens, the company completes the registration process by selecting the sectors in which it operates in the "Sektörler" (Sectors) section and the cities in which it will operate in the "Şehirler" (Cities) section.

How can I access information in the Türkiye AIP (Aeronautical Information Publication)?

The Türkiye AIP can be accessed in 3 ways, provided that you subscribe to it. The Türkiye AIP is sent to subscribers in paper form, via the web or on CD. Access to the GEN section of the AIP is free of charge.

How can I obtain year-by-year statistical information?

Statistical information (annual aircraft, passenger and cargo traffic) is available on the website of the DHMİ General Directorate. For detailed historical statistics, the printed statistical yearbook can be obtained for a fee from the organization's Strategy Development Department or from the Airport Chief Directorates/Directorates. (It is not published on CD or DVD).

How should applications regarding wind power plants (RES) and construction permits be made?

In order for construction/facility projects to be evaluated, as set out in Article 17 of the Regulation on Obstacle Criteria for Communication, Navigation and Surveillance Systems (SHY-CNS), which entered into force upon its publication in the Official Gazette No. 28744 dated 23 August 2013, and in Article 7 of Circular No. 1421 dated 24.07.2012 on "Construction Criteria Around Airports" issued by our Ministry, the parties concerned must, as standard, submit the following information to our Organization: -The corner coordinates of the area where the project will be built (in WGS84 format, in degrees/minutes/seconds), -The maximum ground elevation of the area above sea level, in meters, -The planned maximum height of the structure, including all outbuildings, in meters above ground level and above sea level, and its geographic coordinates in WGS 84 format (degrees, minutes, seconds), -A Google Earth image file with the KMZ extension on which the corner coordinates of the area in question (in WGS84 format) are marked. Applications for the evaluation of construction/facility projects cannot be accepted through the DHMİ Contact Center (ALO DHMİ); in accordance with the aforementioned legislation, your request can be evaluated after your application, together with the information above, has been sent to our Organization by post (DHMİ Emniyet Mahallesi Mevlana Bulvarı No:32 Etiler 06560 Yenimahalle/ANKARA Phone No: 0 312 204 20 00 Fax No: 0 312 212 39 17) or via the KEP (Registered Electronic Mail) address (KEP Address: dhmi.genelevrak@hs01.kep.tr).

Are there any exemptions from parking fees? If so, to whom do they apply?

(1) Vehicles of public administrations within the scope of the general budget, special budget institutions, regulatory and supervisory authorities, social security institutions, local administrations and special budget organizations outside the scope of Law No. 5018, as listed in the State Organization Central Registry System (KAYSİS), including their vehicles rented through service procurement (for a maximum of 8 hours),
(2) Vehicles with diplomatic corps license plates (for up to one hour),
(3) Vehicles driven by or carrying persons with disabilities and veterans, provided that they present their documents (for a maximum of 15 days each time),
(4) Private vehicles of 1st-degree family members of martyrs (for a maximum of 15 days each time),
(5) Private vehicles used by DHMİ personnel (including DHMİ retirees),
(6) Private vehicles of Directorate General of Civil Aviation personnel who use the parking lots operated by DHMİ.

What are the referral, consultation and appeal procedures for aviation medical examinations, the required tests and examinations, and the standard service times?

Circular on "Aviation Medical Examinations, Medical Certificate and Medical Examination Report Procedures"

Are approved SHY-145 Maintenance Organizations obliged to comply with SHY-M and SHT-M?

Yes, maintenance organizations and their personnel involved in aircraft and parts maintenance are required to comply with SHT-M; however, not all requirements of SHT-M apply to approved SHY-145 organizations.
SHY-145 approved maintenance organizations should take into account the following requirements of SHT-M:
• SHT-M M.A.402 Performance of Maintenance
• SHT-M M.A.403 Aircraft Defects
• SHT-M M.A.501 Use of Components
• SHT-M M.A.502 Component Maintenance
In addition, SHY-145 refers to the following appendices of SHT-M:
• SHT-M Appendix 3.2 (SHGM Form 1)
• SHT-M Appendix 3.4 (Class and Rating System)

How should continuing airworthiness management be carried out for each type of operator and aircraft?

By what means can maintenance be performed, depending on the aircraft and the operator?

Are approved flight training organizations required to enter into an agreement with an SYK (Continuing Airworthiness Management Organization)?

As long as they conduct their training activities for commercial purposes, SHT-M M.A.201(i) applies to approved flight training organizations. In this case, the continuing airworthiness management of the aircraft operated by the flight training organization must be carried out by an SYK. The flight training organization must obtain SYK approval or enter into an agreement with an SYK.

Do approved flight training organizations need to enter into an agreement with a maintenance organization?

As long as they conduct their training activities for commercial purposes, SHT-M M.A.201(i) applies to approved flight training organizations. In this case, maintenance of the aircraft operated by flight training organizations must be carried out as follows:
• for large aircraft, by SHY/PART-145 organizations;
• for aircraft other than large aircraft, by SHY/PART-145 organizations or SHY-M F maintenance organizations.

Where can I find the Amateur Radio Examination Regulation?

Click here to access the Amateur Radio Regulation.

How many years is the Amateur Radio Certificate valid for?

Amateur Radio Regulation; Issuance of the Amateur Radio Certificate Article 19 - (3) The validity period of the amateur radio certificate issued pursuant to subparagraph (a) of the first paragraph of this Article is ten (10) years.

My Amateur Radio Certificate has been damaged/lost. What should I do?

On our Directorate General of Coastal Safety (KEGM) website, go to the e-services page and, in the e-call sign renewal module, select “Belge Tahrip” (Certificate Damaged) or “Belge Kayıp” (Certificate Lost) as the reason for renewal. Selecting either of these options constitutes a request for a new certificate using the same call sign. After the renewal fee has been paid to the bank, the new certificate can be printed and used.

My Amateur Radio Certificate has expired. What should I do?

On our Directorate General of Coastal Safety (KEGM) website, go to the e-services page and, in the e-call sign renewal module, select “Belge Geçerlilik Süre Bitimi” (Certificate Validity Expired) as the reason for renewal and click the “Çağrı İşareti Yenileme” (Call Sign Renewal) button. After the certificate renewal fee has been paid to the bank, the certificate can be printed with the same call sign and used.

I have changed my address. What should I do?

On our Directorate General of Coastal Safety (KEGM) website, go to the e-services page and, in the e-call sign renewal module, select “Adres Değişikliği” (Change of Address) as the reason for renewal. You can then renew the certificate with the “Yeni Çağrı İşareti Al” (Get New Call Sign) option, or request renewal by selecting the “Mevcut Çağrı İşaretini Kullan” (Use Existing Call Sign) option and clicking the “Çağrı İşareti Yenile” (Renew Call Sign) button. If the “Yeni Çağrı İşareti Al” option has been selected, a new call sign can be chosen on the “e-Çağrı İşareti Alma” (Obtain e-Call Sign) page after the certificate renewal fee has been paid. If the “Mevcut Çağrı İşaretini Kullan” option has been selected, the existing call sign can be used after the renewal fee has been paid to the bank.

I want to relinquish my Amateur Radio call sign. What should I do?

On our Directorate General of Coastal Safety (KEGM) website, go to the e-services page and log in to the e-call sign relinquishment module with your e-Government (e-Devlet) password. This service can be used to relinquish an Amateur Radio call sign you have previously obtained. After this service has been used, the old call sign is set to inactive status and cannot be used for a period of 10 years. This action cannot be undone. This service is only for relinquishing a call sign. If you wish to give up the certificate and the call sign entirely (i.e., to give up amateur radio), you must apply in writing, by petition, to the KEGM Radio Operations Directorate. If you do not have any call sign (amateur radio certificate), this screen cannot be used. The relevant document contains color-highlighted explanations on this subject. (Click here to access the relevant document.)

If you wish to obtain a new call sign after relinquishing your call sign, you can request a new call sign by going to the “e-Çağrı İşareti Yenileme” (e-Call Sign Renewal) screen and selecting the “Vazgeçme Sebebiyle” (Due to Relinquishment) option as the reason for renewal. After the certificate renewal fee has been paid to the bank, you can obtain a new call sign by going to the “e-Çağrı İşareti Alma” (Obtain e-Call Sign) page.